Privacy Policy
Introduction
This Privacy Policy describes how Runu International, operating under the brand name Customware ("Customware", "we", "us", "our"), collects, uses, and protects your personal information when you visit and use www.customware.in ("Site").
By accessing and using this Site, you consent to the collection and use of your information as described in this Privacy Policy.
Information We Collect
When you register for a Vista account or place an order on the Site, we may collect personal information including but not limited to your name, email address, contact details, billing address, shipping address, GST registration number, and Entity Name (if applicable).
We may also collect information relating to your usage history, posted materials, IP addresses, and traffic information when you access and use the Site.
How We Use Your Information
We use the information collected to process and fulfil your orders, communicate with you regarding your account and orders, provide customer support, and improve the Site and our services.
We may provide legal communications and notices to you electronically by posting them on our Site or by sending an e-mail to the e-mail address provided by you during registration.
Disclosure of Information
In circumstances where Customware suspects your use of the Site and/or the Customware Content or User Content to be unlawful, Customware may report such suspected unlawful activity to law enforcement officials and/or the relevant regulatory authority.
Customware may disclose information relating to your Vista account as may be necessary or called upon by such officials or authority, including information relating to your email address(es), contact details, usage history, posted materials, IP addresses, and traffic information.
Electronic Communications
You agree that we may provide all legal communications and notices to you electronically by posting them on our Site or by sending an e-mail to the e-mail address provided by you. You may withdraw your consent to receive communications from us electronically by contacting customer care.
However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.
Data Security
Customware takes reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and Customware cannot guarantee absolute security of your data.
Third-Party Services
We provide a single sign-on functionality through Vista accounts, which allows you to use your login credentials across Customware, VistaCreate, and 99design by Vista. Please refer to the Vista Account Terms for information on how your data is handled across these platforms.
Changes to This Privacy Policy
Customware reserves the right to update this Privacy Policy at any time without prior notice. Any changes will be effective from the date of such update on the Site. Your continued use of the Site following any modifications constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Grievance/Nodal/Compliance Officer: Somprakash De
Email: info@customware.in
Customer Care Number: +91 8277498158
Customer Support Hours: Monday to Friday, 9:00 am - 9:00 pm | Saturday & Sunday, 9:00 am - 6:00 pm (IST)
Registered Office: No 81, Anniah Reddy Industrial Area, Vijinapura, Old Madras Road, Bangalore 560016
